Best answer

Unable turn on Zap

  • 5 February 2021
  • 5 replies



I unable to turn on Zap which display the error message:



I’m subscribing to Paid Plan.


Best answer by SWMH 5 February 2021, 06:52

View original

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Userlevel 7
Badge +14


What apps are you using in your Zap?

Hi @Troy Tessalone,


Thanks for your reply.  I’m using Google Forms for the trigger and send an email after the document has been converted to PDF using AutoCrat in Google Sheets.  This only one of the Zap.  Some other Zap also facing this issue.  

I just try again to turn on the Zap and now some seems working fine but still cannot on.


Userlevel 7
Badge +14


Check this help article:

Otherwise, may be best to submit a ticket with Zapier Support so they can troubleshoot individual Zaps for you:


Hi @Troy Tessalone,

Yes, I’ve submitted to Zapier support.  Now all the Zap can be turned on without the error.

Weird.  Let hear from Zapier support on this issue.

Thanks again, Troy.

Userlevel 7
Badge +14


Keep in mind it’s tech, which as we all know can have glitches every now and then.

Each of the apps involved in a Zap could potentially have a intermittent issues.

Plus many of these apps are build on top of other apps/technologies which could have issues.