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Question

Unable to load guests when assigning guests to Lark apps.

  • September 26, 2023
  • 4 replies
  • 102 views
S

how to fix unable to load guest, when assign guest in lark apps?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • September 26, 2023

Hi @surveyortranscosmos 

Good question.

Have you reviewed this help article from Lark?

https://www.larksuite.com/hc/en-US/articles/360048487927-set-up-zapier-for-lark

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
S

Hi @surveyortranscosmos 

Good question.

Have you reviewed this help article from Lark?

https://www.larksuite.com/hc/en-US/articles/360048487927-set-up-zapier-for-lark

yes, I've read it, but the error still appears

S

i can found this in my panel

 

ken.a
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  • ken.aZapier Staff
  • Zapier Staff
  • October 31, 2023

Hi there @surveyortranscosmos,

It looks like you have reached out to our Support Team regarding this issue before, and they replied with a suggestion of:

It seems like to be able to use Lark with Zapier you need an app from their directory!

This is what I was able to find:

Due to the the way the Lark app integrates with Zapier, user is required to install a mini program from Lark's own App Directory first before he/she can proceed to Zapier to start the integration. This is where the mini program (called Zapier Connector) is listed: 

https://app.larksuite.com/app/6864811173401903110 

Permission authorization happens here when user tries to install the connector at the beginning; Once user agrees here, he/she is deemed to have granted permission to authorize Zapier to access Lark so later on when user actually starts the integration on Zapier platform and tries to log in Lark account, he/she doesn't have to review these permissions again.

All the details have been introduced with details in their help doc as well: https://www.larksuite.com/hc/en-US/articles/360048487927

Can you please confirm if you have already installed this app before connecting the Lark account to Zapier however are still facing an issue with the Select Guests field?

Could you please confirm if you have followed the suggestion of our Support Team?

Thanks!

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