Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Answer

Unable to find the Undeposited Funds account in Quickbooks

  • December 4, 2024
  • 6 replies
  • 50 views
S

When clicking on the dropdown for the list of account in Quickbooks Online the Undeposited Funds account is not listed.  Is there any way to access this account?  Thanks!  

Best answer by ken.a

Hi ​@SWYH,

I noticed that you might be using an outdated version of QuickBooks Online. Could you please try updating the QuickBooks Online step to the latest version? You can learn more on how to update the app to the latest version here: https://help.zapier.com/hc/en-us/articles/18755649454989-Update-to-the-latest-app-version-in-Zaps

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • December 4, 2024

Hi ​@SWYH 

For us to have more info, post screenshots showing which Zap trigger/action you are trying to use along with the field in question.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • December 5, 2024

Hi there ​@SWYH,

Just giving a quick nudge to send the screenshots here so that we can take a closer look at the issue that you’re experiencing.

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thank you!

S
  • SWYHBeginner
  • Author
  • Beginner
  • December 6, 2024

Hello, this is for the Quickbooks Online Create Sales Receipt zap as seen in the screenshot.  Thanks for the help!  

 

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • Answer
  • December 9, 2024

Hi ​@SWYH,

I noticed that you might be using an outdated version of QuickBooks Online. Could you please try updating the QuickBooks Online step to the latest version? You can learn more on how to update the app to the latest version here: https://help.zapier.com/hc/en-us/articles/18755649454989-Update-to-the-latest-app-version-in-Zaps

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!

S
  • SWYHBeginner
  • Author
  • Beginner
  • December 11, 2024

Ken, thank you for the tip!  I updated to the latest version and that account is now available in the dropdown.

ken.a
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • December 12, 2024

You are most welcome ​@SWYH! I’m glad I was able to help!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

Terms & ConditionsAccessibility statement