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Best answer

Two-way communication

  • October 13, 2022
  • 1 reply
  • 218 views
A

I am using zapier between my APP and Chargebee. So one-way communication is fine. But I have not found any two-way communication in zapier. I want to get a response back from my zapier in the request for an API hit, from my app.

Best answer by MarinaHBest answer by MarinaH

Hey @Anas A. 👋

I see you’ve recently opened a Support ticket for this topic and had it answered, I’ll include that response here as well 👍

Zapier does not support two-way syncing between apps right now. Think of Zaps like one-way workflows. This help doc has some more info:
https://zapier.com/help/create/basics/does-zapier-support-two-way-syncing
 
Instead, Zaps have one trigger (when this thing happens in App A) and one or more actions (then do this other thing in App B). So it's possible to have a trigger with one app and then send data into another app, a one-way flow of data.
 
In order to do a two-way flow of data, you would need a separate Zap with the opposite trigger/action combination. However this can create a Zap loop, so definitely proceed with caution here or your plan’s tasks would be quickly consumed by a loop. 
https://zapier.com/help/troubleshoot/behavior/zap-is-stuck-in-a-loop

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  • MarinaHZapier Staff
  • Zapier Staff
  • 238 replies
  • Answer
  • October 13, 2022

Hey @Anas A. 👋

I see you’ve recently opened a Support ticket for this topic and had it answered, I’ll include that response here as well 👍

Zapier does not support two-way syncing between apps right now. Think of Zaps like one-way workflows. This help doc has some more info:
https://zapier.com/help/create/basics/does-zapier-support-two-way-syncing
 
Instead, Zaps have one trigger (when this thing happens in App A) and one or more actions (then do this other thing in App B). So it's possible to have a trigger with one app and then send data into another app, a one-way flow of data.
 
In order to do a two-way flow of data, you would need a separate Zap with the opposite trigger/action combination. However this can create a Zap loop, so definitely proceed with caution here or your plan’s tasks would be quickly consumed by a loop. 
https://zapier.com/help/troubleshoot/behavior/zap-is-stuck-in-a-loop

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