Hi @Anand_Verticurl 

So we have more context, can you show us a screenshot of where you’re seeing that error?

@AndrewJDavison_Luhhu : Please, check the screenshot for your references. Thanks

Hi @Anand_Verticurl, thanks for sending the screenshot.

It looks like the field that’s cause the trouble is the ‘Lead’ field. When you look at the Marketo step, does it ask for an email address or a name? And is the action the Create or Update lead step? If you could send a screenshot of the section of the step where you’ve entered those details that would be super helpful!

@AndrewJDavison_Luhhu : Please check below step-by-step process what i did in the zap.

Trigger -> New Lead in Marketo
1. Choose App -> Marketo
2. Choose Trigger Event -> New Lead
3. Choose Account -> my Marketo account
4. Customize Lead -> Email Address, First Name
5. List -> List name in Marketo
6. Find Data -> found a new lead in Marketo

Action -> Add user to List in Twitter
1. Choose App -> Twitter
2. Choose Action Event -> Add user to List
3. Choose Account -> my twitter account
4. List -> List name in Twitter
5. Username -> choosed the found lead first name
6. Send Data -> Error
"We had trouble sending your test through. Cannot find specified user."

Note: I have created an twitter account for the testing purposes, user name is Anand_Verticurl

-> Trigger from Twitter - Search Mention in Twitter
1. Choose App - Twitter
2. Choose Trigger Event - Search Mention
3. Twitter Account - choosed my twitter account
4. Customize Mention (search term) - Zapier Testing
5. Find Data - found the customize tweet from someone in Twitter

-> Action performed in Marketo - Add Lead to List in Marketo
1. Choose App - Marketo
2. Choose Action Event - Add Lead to List
3. List - choosed a list in Marketo
4. Lead - choosed the lead full name (found in the Trigger 5th step)
5. Send Data - Error (trouble sending the test data)

Hi there! It looks like you posted this a couple of times as well as sending an email to our Support Team. It really helps us to better prioritize our work if you can only add each question once

For anyone who is facing a similar issue, what you need to do is to first add the contact in Marketo and then add them to a list, so the Zap looks like this:

1. Twitter - Search mention
2. Marketo - Create or Update Lead
3. Marketo - Add Lead to list

@Danvers : Thanks for your reply. I tried to the 2nd step ( Marketo - Create or Update Lead ) but, i didn’t get the email_address field from Twitter. So, which field i want to map with the email_address required field in Zapier. Thanks.