I have a Twilio phone number where someone can call and provide some information using their voice. Within Twilio, I’m using a “gather input” widget. I would like that information to link to a Google Sheet (via Zapier), however, it doesn’t appear that Zapier allows me to pass information that was spoken/gathered on the phone call. This is disappointing if true. Any workarounds?
Twilio Interactive Reponse + Google Sheets
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Userlevel 5
+5
- Tinkerer
- 130 replies
-
17 January 2021
Hey
I do not fully understand I think. You have the Twilio integration where the trigger can be “New Recording” (see here) and you have the possibility to use the web hooks offered by Twilio (see here) as an additional trigger in Zapier. What do you mean by that: “ it doesn’t appear that Zapier allows me to pass information that was spoken/gathered on the phone call”? Let me know what exactly you are trying to achieve here.
Userlevel 7
+10
- Certified Zapier Expert
- 2437 replies
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17 March 2021
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