Hey there,
Hope everyone is doing great. I’ve just finished setting up out Twilio Flex → Slack channel Zapier. It works during TEST, but it isn’t working after it. Any ideas?
Thanks!
Chino
Hey there,
Hope everyone is doing great. I’ve just finished setting up out Twilio Flex → Slack channel Zapier. It works during TEST, but it isn’t working after it. Any ideas?
Thanks!
Chino
Best answer by Troy TessaloneBest answer by Troy Tessalone
FYI: The Twilio New SMS trigger is NOT instant, so depending on your Zap plan it can take from 1-15 minutes to trigger.
If the Zap is not triggering, then either there is an issue with the Twilio Trigger settings or in the Twilio Flex configuration.
If the Zap is triggering but not sending the Slack Channel Message, then the issue is likely with the Slack action step settings in the Zap.
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