Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • How Do I
  • Trying to toggle a checkbox on table when a new record is added in another table in the same base

I have a tank table and a tank ticket table.

 

The ticket table has a relationship setup that way users can pick which tank a ticket belongs to.

 

When the ticket record is created I would like to set a flag on the tank table to show a ticket has been opened.

 

Every time I do this the zap will work in testing but only for the row that I do it for.  The zap will also work for other new records when I manually process it.  It seems as if the trigger only works on manual processing or trigger testing.

 

I have tried two types of zaps

 

(1) new record > (2) search for existing record from step one’s tank key > (3) update tank key ticket flag to 1

 

I also tried new record triggers update  (skipping the search)

 

Hi @bfmlogos ,

Thanks for reaching out! To get the best answer here, I believe the Support team would need to look at your specific configuration/Trigger and troubleshoot further.

You can contact them here and someone will take a look at your specific Zap configuration just as soon as they can and get you squared away!

Terms & Conditions