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Best answer

Troubleshooting Updating a Person in Pipedrive

  • 19 October 2020
  • 5 replies
  • 77 views
A
Userlevel 2

I am unable to update a person in Pipedrive via Zapier. Here is a loom that shows everything I am trying to do. Please help!https://www.loom.com/share/0ab90d8bb2c94f81bb3a3f406bbbe2d7

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Best answer by Troy Tessalone 19 October 2020, 23:45

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Userlevel 7
Badge +14

The Pipedrive Person ID needs to be used to make the associations.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
AndrewJDavison_Luhhu
Userlevel 7
Badge +10

@andy@artofworkflow.com 

Just checking in, did you manage to get this sorted?

We're Zapier Certified Experts - we help businesses do cool stuff with automation | www.luhhu.com
A
Userlevel 2

Yes, I did, but I just noticed today that it seems that Pipedrive’s recent API change broke all my zaps. I was NOT notified by Zapier about this and am wondering how this slipped through the cracks.

A
Userlevel 2

Update: once I re-signed into Pipedrive through Zapier, it resolved all the zaps. I am still concerned as I don’t fully understand what happened.

AndrewJDavison_Luhhu
Userlevel 7
Badge +10

@andy@artofworkflow.com 

Sometimes disconnections like that happen. Zapier tries to detect you and warn about it, but sometimes things do indeed slip.

You could well write to Zapier support - they have more details logs and might be able to tell you exactly what went wrong. You can open a ticket here: https://zapier.com/app/contact-us

We're Zapier Certified Experts - we help businesses do cool stuff with automation | www.luhhu.com
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