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Trouble connecting to my Odoo v11 instance

  • 24 March 2020
  • 3 replies

I have problems in connecting to my Odoo v11 community instance. Is it possible or just with an enterprise version? It gets an error about authentication but the credentials are correct.

Can someone help me if already faced this connection?


Best answer by Liz_Roberts 30 March 2020, 21:18

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Userlevel 7
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Hi @RossaCamma ,

Thanks for reaching out and sorry you’re running into an authentication error!

You may need to reconnect your Odoo account- if that doesn’t do the trick, this article on Fixing Unauthenticated Errors will guide you through some additional items to check. 

If you are still running into trouble, please let us know!

Good morning @Liz_Roberts,

thanks for you reply. Unfortunately, it keeps on giving that kind of error.

That’s why I’m still wondering if it is possible to create a zap with odoo community version. Do you have other contacts who already did it?

Userlevel 7
Badge +8

Hi @RossaCamma ,

So sorry you are still encountering this error!

I don’t believe connecting with Odoo’s community version is possible at the moment but I do see that Odoo offers a lot of solutions. Zapier only currently integrates with two pieces of Odoo software: ERP & CRM. 

Sorry I don’t have better news for you, but please let us know if you have any further questions!