Hi All,
Im trying to configure a zap that is trigger when a member is added to a specific card. That members details are then added to a google sheet row.
Zap tests are passing fine and adding to the google sheet correctly. However, when actually adding one the selected members to the specific trello card nothing is being added to the google sheet.
Best answer by PaulKortman
The other possibility is that Zapier only checks for new members every 5-10 minutes etc, so if you add a member and then remove them before the 10 minutes are up when Zapier polls Trello for new members on that card the member has already been removed by you. -- again some assumptions here, just something else to check for in testing.
One way to test the zap is to create a new card within that list and add members to that card to see if your zap does indeed trigger (and if your filter is working correctly this time)
+11Hey
If you check your "History" tab - are you seeing any entries for this zap at all?
+10Yeah I'm intrigued if something in the filter step is off.
Hey
I have checked the history tab, first time me knowing about this option, so thanks!
The history shows only two entries, both failed.
I tried more times than twice to trigger this zap. (Adding members to the card that triggers it)
Does the two entries mean this zap has only actually ever been triggered twice?
thanks.
+11Yep
Next, click one of the step entries. You’ll see a step by step history of the zap.
Which step failed?
What was the error message?
It was failing due to the filter. However, on the filter my options are changing before I could select members username now I can only select card members username.
Im pretty confident its the filter, but how do I filter the added member to the card?
+10When I revisit the screenshot you included of the trigger it's only firing for cards that appear on the "Query TO DO" List within the "Data Queries/Projects (The Quail)" Trello board... so if you are adding members to cards within that list then it should trigger, but if you are
then it will not trigger. This Trigger step you have will ONLY trigger when a member has been added to a card within that specific list on that specific board.
Is that what you intended and is that where/how you've been testing it (by adding members to trello cards in that list on that board)?
I will change to contains, test and let you know.
+10The other possibility is that Zapier only checks for new members every 5-10 minutes etc, so if you add a member and then remove them before the 10 minutes are up when Zapier polls Trello for new members on that card the member has already been removed by you. -- again some assumptions here, just something else to check for in testing.
One way to test the zap is to create a new card within that list and add members to that card to see if your zap does indeed trigger (and if your filter is working correctly this time)
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