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Best answer

The media could not be sent to Instagram for Business.

  • November 5, 2020
  • 3 replies
  • 88 views
D

The media could not be sent to Instagram for Business. why?

Best answer by Danvers

Hi @pavank, it looks like there’s a permission setting that needs to be changed for the Zap to work. This help guide has more information on the permissions that you need to use the Instagram for Business Zapier integration: https://zapier.com/help/doc/common-problems-instagram-for-business-zapier

 

That should get you pointed in the right direction but if you still need a hand then the best thing to do would be to contact the Zapier Support Team as they will be able to take a closer look at your Zap with you. You can do that using the Get Help form: https://zapier.com/app/get-help

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

AndrewJDavison
Forum|alt.badge.img+11
  • AndrewJDavisonZapier Solution Partner
  • Zapier Solution Partner
  • November 6, 2020

@deniser 

Can you show us a screenshot of where you’re seeing that error?

Find out more and hire me: https://zapier.com/partnerdirectory/andrewjdavison (andrew@andrewjdavison.com)
P
  • pavank
  • New
  • November 24, 2020

 

Danvers
Forum|alt.badge.img+12
  • DanversZapier Staff
  • Zapier Staff
  • Answer
  • January 5, 2021

Hi @pavank, it looks like there’s a permission setting that needs to be changed for the Zap to work. This help guide has more information on the permissions that you need to use the Instagram for Business Zapier integration: https://zapier.com/help/doc/common-problems-instagram-for-business-zapier

 

That should get you pointed in the right direction but if you still need a hand then the best thing to do would be to contact the Zapier Support Team as they will be able to take a closer look at your Zap with you. You can do that using the Get Help form: https://zapier.com/app/get-help

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