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Question

Test Trigger (error) a reaction could not be found

  • December 18, 2021
  • 5 replies
  • 120 views
M

It doesn’t seem to matter which reaction I put into the channel, I get the same error - any ideas what’s going on?

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    5 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • December 18, 2021

    Hi @MichDD 

    Please clarify what apps you are using in your Zap.

    Please provide screenshots with how your Zap steps are configured.

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    M
    • MichDDBeginner
    • Author
    • Beginner
    • December 18, 2021

    Slack to Filevine

     

    1 Attachments
    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • December 19, 2021

    @MichDD 

    Please post screenshots with how your Zap step is configured, thanks.

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    SamB
    Community Manager
    Forum|alt.badge.img+11
    • SamBCommunity Manager
    • Community Manager
    • December 20, 2021

    Hey @MichDD,

    Welcome to the Community! :)

    Hmm, it looks like the Zap is having trouble finding a sample message from Slack. Try skipping the trigger test by clicking the Skip test button: 
    6544ed524868444d04b0a6b6a990f566.png
    Then continue setting up your Zap using the default sample from Slack.

    Once you’ve finished setting up the Zap switch it on and react with that :slack: emoji on a message to see if it correctly triggers the Zap?

      M
      • MichDDBeginner
      • Author
      • Beginner
      • December 20, 2021

      Thanks all, I managed to get it working, not sure what I did differently (if anything).  Likely problem was between the keyboard and the chair. :sweat_smile:

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