Question

Test Trigger (error) a reaction could not be found

  • 18 December 2021
  • 5 replies
  • 108 views

It doesn’t seem to matter which reaction I put into the channel, I get the same error - any ideas what’s going on?


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Userlevel 7
Badge +14

Hi @MichDD 

Please clarify what apps you are using in your Zap.

Please provide screenshots with how your Zap steps are configured.

Slack to Filevine

 

Userlevel 7
Badge +14

@MichDD 

Please post screenshots with how your Zap step is configured, thanks.

Userlevel 7
Badge +11

Hey @MichDD,

Welcome to the Community! :)

Hmm, it looks like the Zap is having trouble finding a sample message from Slack. Try skipping the trigger test by clicking the Skip test button: 
6544ed524868444d04b0a6b6a990f566.png
Then continue setting up your Zap using the default sample from Slack.

Once you’ve finished setting up the Zap switch it on and react with that :slack: emoji on a message to see if it correctly triggers the Zap?

Thanks all, I managed to get it working, not sure what I did differently (if anything).  Likely problem was between the keyboard and the chair. :sweat_smile: