Test error when creating new item in from Cognito forms

  • 3 January 2021
  • 2 replies


I’m fairly new to Zapier (have created a few successful zaps) but am stuck trying to add a new item to a board when a new entry on a Cognito form is received. Everything proceeds great - the test data is pulling in and I’ve added the JSON column ID’s for the Monday columns,and matched to the Cognito forms item. When I test I get the “The item could not be sent to” error (see below). I’ve checked the connections with both Cognito forms and Monday, and reset the API key and I can’t figure out where the problem is. Thanks in advance!


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2 replies

Userlevel 7
Badge +14

Best piece of advice is to do process of elimination to determine which column(s) are causing the Zap to result in an error.

Test by adding or removing 1 field at a time to isolate the issue.


Check out these help articles:

Userlevel 7
Badge +10

@JillWhite Just checking in to see if you still need help with this?