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Question

SuperOffice connection not working

  • July 9, 2025
  • 2 replies
  • 62 views
J

Upon trying to connect SuperOffice i get a redirection link which hangs for a few seconds and then proceeds to throw a message that the connection has expired. Multiple attempts results in the same outcome. What can i do?

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • July 9, 2025

Hi ​@JevfromKarla 

Try this tip to connect the app: 

 

Help links from SuperOffice for using their app in Zaps: https://docs.superoffice.com/en/automation/zapier/index.html

 

If you still have issues, contact SuperOffice Support for help with their Zap app integration.

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
J
  • JevfromKarlaBeginner
  • Author
  • Beginner
  • July 9, 2025

Hi ​@JevfromKarla 

Try this tip to connect the app: 

 

Help links from SuperOffice for using their app in Zaps: https://docs.superoffice.com/en/automation/zapier/index.html

 

If you still have issues, contact SuperOffice Support for help with their Zap app integration.

thanks but this documentation is very outdated and suggests the same process i’ve tried already :/ contacted support

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • July 10, 2025

Hi ​@JevfromKarla 👋 

I had a look at the ticket you’ve got open with our Support team and they found an error mentioning that account didn’t have the required admin rights. But, you’ve since updated those permissions and the error is still showing up.

It seems to me like there may be a bug with the SuperOffice app’s authentication, so your best bet would be to continue working with our Support team on this. If it does turn out to be a bug, they’ll be able to open a report for the SuperOffice’s developers to investigate further.

Keen to ensure this gets sorted, do let me know how things go with them!

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