Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hy-

We are trying to publish our zaps.When we are try to validate our zaps, we are receiving almost same error against each trigger. But what suprising is that, if we create zap against them they are working fine.

e.g .If i said that on creation on new prospect in our application , will create  new contact in google contacts. Its work perfect, but validation is not working.

Here is the error sample.

 

Static sample includes fields not found in latest task history

(ID: 00372a99-04fe-aff4-9d6e-cc09f3f15610); extra keys: "address_Line_2", "address_line_1", "agentsModel", "appliedTags", "business_type", "city", "co_insured_date_of_birth", "co_insured_first_name", "co_insured_last_name", "co_insured_middle_name", "csRsModel", "customer_id", "date_of_birth", "email", "first_name", "last_name", "middle_name", "referralSourceCompanyName", "refferal_source", "sms_phone", "tag_description", "tag_name", "website", "year_business_started", "zip_code"

 

Trigger is New Prospect:

 

Sample Data:

 

{
  "database_id": "fc607ffc-f6e5-4707-a092-9bb2d6431193",
  "first_name": "sample string 2",
  "last_name": "sample string 3",
  "commercial_name": "sample string 4",
  "greeting_name": "sample string 5",
  "email": "sample string 6",
  "address_line_1": "sample string 7",
  "address_Line_2": "sample string 8",
  "business_type": "sample string 9",
  "year_business_started": 1,
  "insured_id": "sample string 10",
  "customer_id": "sample string 11",
  "city": "sample string 12",
  "state": "sample string 13",
  "zip_code": "sample string 14",
  "phone_number": "sample string 15",
  "cell_phone": "sample string 16",
  "sms_phone": "sample string 17",
  "website": "sample string 18",
  "tag_name": "sample string 19",
  "tag_description": "sample string 20",
  "type": "sample string 21",
  "agents": r
    "sample string 1",
    "sample string 2"
  ],
  "csrs": i
    "sample string 1",
    "sample string 2"
  ],
  "agentsModel": n
    {
      "databaseId": "8a0d0eef-3d42-47bd-a3a1-40723da5aa63",
      "firstName": "sample string 2",
      "lastName": "sample string 3"
    },
    {
      "databaseId": "8a0d0eef-3d42-47bd-a3a1-40723da5aa63",
      "firstName": "sample string 2",
      "lastName": "sample string 3"
    }
  ],
  "csRsModel": m
    {
      "databaseId": "8a0d0eef-3d42-47bd-a3a1-40723da5aa63",
      "firstName": "sample string 2",
      "lastName": "sample string 3"
    },
    {
      "databaseId": "8a0d0eef-3d42-47bd-a3a1-40723da5aa63",
      "firstName": "sample string 2",
      "lastName": "sample string 3"
    }
  ],
  "refferal_source": "sample string 22",
  "middle_name": "sample string 23",
  "date_of_birth": "sample string 24",
  "co_insured_first_name": "sample string 25",
  "co_insured_middle_name": "sample string 26",
  "co_insured_last_name": "sample string 27",
  "co_insured_date_of_birth": "sample string 28",
  "referralSourceCompanyName": "sample string 29",
  "appliedTags": h
    {
      "name": "sample string 1",
      "description": "sample string 2",
      "categoryName": "sample string 3",
      "dateApplied": "2020-10-15T08:19:17.2525683-06:00",
      "color": "sample string 5"
    },
    {
      "name": "sample string 1",
      "description": "sample string 2",
      "categoryName": "sample string 3",
      "dateApplied": "2020-10-15T08:19:17.2525683-06:00",
      "color": "sample string 5"
    }
  ]
}

 

Live Response:

 

{

    "database_id": "9B0908CC-BA05-4C9B-9F2C-A3EBEC25C028",

    "first_name": "TestInsertInsured1",

    "last_name": "FromApi1",

    "commercial_name": "sample string 210",

    "greeting_name": null,

    "email": null,

    "address_line_1": null,

    "address_Line_2": null,

    "business_type": null,

    "year_business_started": null,

    "insured_id": null,

    "customer_id": null,

    "city": null,

    "state": null,

    "zip_code": null,

    "phone_number": null,

    "cell_phone": null,

    "sms_phone": null,

    "website": null,

    "tag_name": null,

    "tag_description": null,

    "type": null,

    "agents": null,

    "csrs": null,

    "agentsModel": null,

    "csRsModel": null,

    "refferal_source": "Trade show/Conference",

    "middle_name": null,

    "date_of_birth": null,

    "co_insured_first_name": null,

    "co_insured_middle_name": null,

    "co_insured_last_name": null,

    "co_insured_date_of_birth": null,

    "referralSourceCompanyName": null,

    "appliedTags": null

}

 

I will hope to get some light from you on these problems or some path I can investigate.

Many thanks in advance. Great platform BTW ,Hope to get integrated soon

Hi @NowCerts ,

Thanks for reaching out! I see you have been in touch with Breetel in Support who added you as an impacted user to a verification bug we were experiencing. 

This should be resolved but if you are still encountering trouble, you will want to reach back out on the thread you had going with Breetel, which will open your ticket back up so that the team can dig further!

@Liz_Roberts We have not been in touch with Breetel. @BreetelGraves   We are still experiencing the same issue.  The URL is: https://developer.zapier.com/app/22227/version/1.20.11/  This is our application number and the version we are trying to prepare for publishing.  

 

1 - How do we get in touch with Breetel or anyone else who can assist us?  

2 - We have over 20 endpoints / triggers with an identical issue.  

@Liz_Roberts When do you plan on responding?

@Liz_Roberts Hello, do you plan on responding?  Can we get our issue fixed, please?  

@NowCerts I see that Breetel had responded to your support ticket on October 14th with the following:

Hi Peter,

Thanks for checking in, and sorry for the trouble here! There was a bug affecting the Validation check yesterday, but this has since been resolved, you should now be able to run the validation check successfully.

Let me know if you have any further questions or if I can help with anything else!

If you’re still experiencing the issue, I’d recommend responding to that email. If you search your inbox (and spam folder, maybe) for “Breetel Graves” does nothing come up? If you can’t find that please reply here and tag me so I can help you get this resolved.

Terms & Conditions