Skip to main content

See Text box middle screen pulling slack messages through as screenshot not raw text. Advice please 

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

 

Hi ​@Pandapex ,

 

Can you share what issue you are facing?


Hi ​@Pandapex, welcome to the Community! 🎉

Hmm, that is very strange indeed. Is that happening with all the test records you’re able to pull from Slack or just that specific one? 

I’m wondering if maybe there was an image file posted as a separate message and that’s what’s been picked up. 🤔

Can you try posting a new message in Slack, then click on that Find new records button in the Zap? That should get it to load it in as a new test record so we can see whether it’s able to correctly load the text from your test message.

Let us know how it goes! 🙂


Reply