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Hi Guys

 

Im trying to set up an automation so that when a new contact is set up in our diary (setmore) they are added to our main list in active campaign. That way i can then set up an automation in Active campaign to send a welcome info pack. 

I have no clue how to do this - i thought i had it sussed but im now bein asked for contact/account ID?

 

All help appreciated

 

Dave

@Activeciren 

Hello Dave, 

If you share a screenshot it’ll be a little easier to help.

You may be trying to add to an account before you’ve created the contact in Active Campaign?
The screenshot will help see if this is so.

James


does this help?

 


@Activeciren 

I think you just have the wrong action.

My instinct is that you’ll need to use the Create or Update Contact  in ActiveCampaign and adding them to the list you need. 

You should be able to add the contact and include them into the list you require. 
 

 


awesome thank you


Hi ​@Activeciren,
 
We just wanted to see how everything is going with your Zap. Did Badger's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.


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