Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Send welcome message to user joining a Slack workspace

  • October 4, 2022
  • 6 replies
  • 1404 views
A

Hello community,

 

I am trying to send a direct message when a new user joins a Slack workspace. I was able to send DM to an existing user or channel but not to the user who joined the workspace. How can I achieve this?

 

Thank you!

Best answer by christina.d

Hey there, @avinashdesireddy! Great question and appreciate ya raising it in the community!

I took a quick peek and it looks like there’s a “New User” trigger for Slack! 🤗

Do you think that could work for you?

So it might look like:

  1. Slack Trigger - New User
  2. Slack Action - Send Direct Message

Let us know! If that’s trigger you’re currently working with, feel free to share screenshots (with any personal details removed) of your trigger and action setup and we’re happy to dig a bit further into this with you. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

christina.d
Forum|alt.badge.img+9
  • christina.dZapier Staff
  • Zapier Staff
  • Answer
  • October 4, 2022

Hey there, @avinashdesireddy! Great question and appreciate ya raising it in the community!

I took a quick peek and it looks like there’s a “New User” trigger for Slack! 🤗

Do you think that could work for you?

So it might look like:

  1. Slack Trigger - New User
  2. Slack Action - Send Direct Message

Let us know! If that’s trigger you’re currently working with, feel free to share screenshots (with any personal details removed) of your trigger and action setup and we’re happy to dig a bit further into this with you. 

A

Hi @christina.d - Thank you for the quick response.

Yes it is working as expected. 

 

    C
    • Cam_col
    • New
    • October 11, 2022

    Hello community,

     

    I am trying to send a direct message when a new user joins a Slack workspace. I was able to send DM to an existing user or channel but not to the user who joined the workspace. How can I achieve this?

     

    Thank you!

    Hello. I also have an exact problem and I was in searching for how can I achieve it. But thanks to you for raising such issue to clear me too.

     

      christina.d
      Forum|alt.badge.img+9
      • christina.dZapier Staff
      • Zapier Staff
      • October 11, 2022

      🔥Woohoo! Thanks for letting us know this unblocked you too, @Cam_col! We love it when the community does its thing. 🎉

      C
      • Cam_col
      • New
      • October 21, 2022

      🔥Woohoo! Thanks for letting us know this unblocked you too, @Cam_col! We love it when the community does its thing. 🎉

      Exactly, People like them if community solve their issue ASAP.🖤

      C
      • Cinzia
      • New
      • November 21, 2022

      Hello!

      I don’t know if I’m missing something, but when I try to set this up it will only let me select an existing user to send a direct message to, I can’t seem to find a way to send it to thew new user:

       

       

      What’s the way to set this up? Thank you!

       

      This is the workflow I’m following

       


       

        Terms & ConditionsAccessibility statement