Hello Community! I am new to Saleforce API, not new to APIs or Zapier. I have a Saleforce trigger configured correctly I believe - that is, when a Lead object’s status is updated to my base “Converted” value - and I can see sample data. However, when I turn on the Zap and send a live deme/test by changing a lead’s status to my converted value, nothing happens in the Zap history.
It DOES again show up in test data, however.
Anyone have any ideas what might be going on? Thanks!
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/f4de0082-67b1-487c-b56e-847c2a1daed1.png)
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/9bccc48c-35ed-41e1-898a-dd6149f77f38.png)
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/7f08475e-9d7e-48c7-acdd-73f4183ed301.png)
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/ff297fc8-41d0-42d1-a831-da2612b6d1b0.png)
Interestingly, when I change the lead status back to default “New”, the trigger works with test data.
Sooo….
- Why is Zapier accepting the trigger outside the conditions I specified (that is, Object “Lead” record field “Status” changes to exactly match “New Patient”)?
- When the Zap is live, why would the trigger receive test data but NOT show task history, i.e. the Zap doesn’t run?
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/38ea46d1-8b76-44a3-a953-99627f36926c.png)