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Hello,

I want to set up a zap automation that when a recurring payment fails with Thrivecart, they access get revoked to the offer they bought of Kajabi.

I want this to be automated (because when they make their (first) payment, they get enrolled into an offer of kajabi.


But now when I want to set up that revoke offer of Kajabi ZAP  it asked for an external user ID field or text . what should I fill in there? The email or what should I do? This should an automated zap that should happen automatically when a payment fails for an offer in Thrivecart, the access to their specific offer in Kajabi should be revoked. 

Can anybody help?  

 

 

HI ​@Filip 

TIP: Click the underlined field label to see a tooltip with more info about the expected value/format.

Would just using the email field be ok?

​@Filip 

For us to have more info, post screenshots of the tooltip for the External User ID field.

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