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This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

I recently purchased a Zapier plan by mistake while I was only checking the available plans. The payment option was enabled during my free plan trial, and the transaction was completed unintentionally.

Kindly review my account and process the refund at the earliest convenience. If this cannot be done directly from your side, please let me know so I can initiate the refund process through my bank.

Name: Roshan Kharel
Zapier Account Email: xxxxx@xxxxxxxxxx.xxx.xx
Purchase Date: 14 August 2025
Reference ID: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Thank you for your prompt assistance.

Best regards,
Roshan Kharel

Hi ​@roshankharel 

Good question.

Billing issues need to be handled by Zapier Support: https://zapier.com/app/get-help

Make sure to check your junk/spam folder for replies from Zapier.

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