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Remove chager from Autotask ticket

  • 12 October 2020
  • 1 reply
  • 59 views

Userlevel 1

I’d like to be able to remove linked charges to a ticket whenever the ticket gets in a specific status.

Is there any way this can be achieved?

Or does anyone has an idea on how to get this done in another way?

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Best answer by Liz_Roberts 20 October 2020, 20:40

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Userlevel 7
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Hi @Harry Pieterse ,

Thanks for reaching out! We don’t have an Autotask Action for removing charges but perhaps there is someone in Community who can share a workaround that could help you with this workflow!