I am writing to request a refund for a charge that was made to my account without any notification. I simply trialled the Zapier service and it seems I’ve been automatically charged despite being on the free plan.
Question
Refund
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+14- Zapier Orchestrator & Solution Partner
Hi
Help link about Zapier Refund Policy: https://help.zapier.com/hc/en-us/articles/38624184577165-Zapier-refund-policy
+11- Community Manager
Hi
Sorry to hear that you were charged unexpectedly. I can see you also reached out to our Support team and they’ve been able to track down the other Zapier account that’s associated with the recent charge. I’d recommend continuing the conversation with our Support team over email if you have any follow-up questions on this.
If there’s anything else we can help with in the meantime, just let me know 🙂
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