Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Quickbooks Online Payment Creation (Object Not Found)

  • September 16, 2020
  • 5 replies
  • 205 views
B

Hi all, I’m new here and trying to create one of my first Zaps.   It seems pretty simple,  I have a form from Formsite that is collecting payment information for Invoices.   Once the invoice is paid with FormSite,  a Zap reads the information and sends it to Quickbooks Online.    

All that is going well, I have a zap that is triggered by the result,  it looks up the invoice number in quickbooks and then goes to apply the payment.    When it tries to apply the payment I get an error message that says “Object Not Found”.    

I’ve completed all the fields so I don’t know what I’m missing.   Can anyone shed some light on this? 

 

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    5 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • September 17, 2020

    Please provide screenshots of how your Zap step is configured, thanks.

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
      F

      Im getting this same error

      steph.n
      Forum|alt.badge.img+8
      • steph.nBuilder
      • Builder
      • December 7, 2020

      Im getting this same error

      Hi there! Would you be so kind as to provide us screenshots to see how your Zap is configured? Thanks!

      andywingrave
      Forum|alt.badge.img+9
      • andywingraveZapier Solution Partner
      • Zapier Solution Partner
      • December 13, 2020

      Hello! Quickbooks will be expecting a payment to a specific object (e.g. an Invoice/Sales Reciept) - Have you made sure your making the payment to this specific object?

      You should be able to choose this when you set up the task.

      AndrewJDavison
      Forum|alt.badge.img+11
      • AndrewJDavisonZapier Solution Partner
      • Zapier Solution Partner
      • March 8, 2021

      @bearguy904 Just checking in to see if you still need help with this? 

      Find out more and hire me: https://zapier.com/partnerdirectory/andrewjdavison (andrew@andrewjdavison.com)
      Terms & ConditionsAccessibility statement