As you can see, I have my Zap created and linked to the conversion “Leads by Hubspot” set up in Google Ads. However, in the settings for that conversion, it shows that my Zap is not linked. Does anyone know why? What would you recommend I do?
As you can see, I have my Zap created and linked to the conversion “Leads by Hubspot” set up in Google Ads. However, in the settings for that conversion, it shows that my Zap is not linked. Does anyone know why? What would you recommend I do?
Hi
Welcome to the Community.
To resolve the issue with linking your Zapier automation to the "Leads by HubSpot" conversion in Google Ads, check your settings to ensure the correct account and conversion action are selected. If the problem persists, try unlinking and re-linking your Zap, and check Zapier's logs for errors. Always test your Zaps to ensure they work as expected.
I hope this helps. Let me know if you have any other questions.
Hi there,
I just came across this and spotted that you reached out our Support team and it turned out that you’re running into a bug where offline conversions are appearing as successful but they aren’t appearing in Google Ads as expected. This bug has come up in the Community before and was mentioned over here:
I’ve checked the bug report and there’s no change to the status of the bug at present. I can’t make any promises around when it may be fixed by but you’ll definitely get an email notification from us as soon as it is!
That said, digging into the bug report it looks like the requests Zap make are confirmed to be going over to Google successfully, and no errors are reported back so I’d recommend reaching out to Google directly to see if they’re able to over any insight as to why the conversions aren’t appearing. If they’re able to confirm what’s preventing them from appearing we’d appreciate it if you could let us know what the cause is over in the main topic here.
As we’ve already got one community thread linked to that issue I’m going to have to close this one out so folks can keep track of any discussion or updates for that bug in a single place. For anyone that comes across this post and believes they’re running into the same issue please reach out on the main topic here and we’ll ensure that you’re added. Thanks for your patience in the meantime!
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