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Best answer

Problem with exact online quotation creation

  • June 23, 2026
  • 4 replies
  • 32 views

I need to create quotation in exact online with several quotation lines, but standard zap allows to create only a quotation with 1 line item, and there is no another action like add quotation line.
How can I do it? 

Best answer by Mohammad_Shahzaib_Nawaz

Hi ​@eko_zapacc,
 

The part that is stopping you is a small misread. That "Quotation lines" section is not a single line, it is a line item group, which means it can hold many lines, not just one.

The reason it looks like one line is just how Zapier shows line items. To create more than one line, the data going into those fields needs to come in as a list, so a list of item IDs, a list of quantities, and a list of prices. Zapier then creates one quotation line for each item in the list.

If you only have a few fixed lines, the easiest way is to click the "Add value set" button at the bottom of that section and fill in each line one by one. If the number of lines changes each time, you can build the lines first using a Zapier Formatter step. Add a Formatter, choose Utilities, then Text to Line Item to turn your values into line items, and then map those into the quotation line fields.

Two things to watch out for. The lists need to line up in the same order, so the first item matches the first quantity and first price, otherwise the lines come out mixed up. Also the Item field expects the actual Exact Online item ID, not the name, so if you are passing in dynamic values you will need a lookup table to turn the names into the correct IDs.
 

 

4 replies

Mohammad_Shahzaib_Nawaz
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Hi ​@eko_zapacc,
 

The part that is stopping you is a small misread. That "Quotation lines" section is not a single line, it is a line item group, which means it can hold many lines, not just one.

The reason it looks like one line is just how Zapier shows line items. To create more than one line, the data going into those fields needs to come in as a list, so a list of item IDs, a list of quantities, and a list of prices. Zapier then creates one quotation line for each item in the list.

If you only have a few fixed lines, the easiest way is to click the "Add value set" button at the bottom of that section and fill in each line one by one. If the number of lines changes each time, you can build the lines first using a Zapier Formatter step. Add a Formatter, choose Utilities, then Text to Line Item to turn your values into line items, and then map those into the quotation line fields.

Two things to watch out for. The lists need to line up in the same order, so the first item matches the first quantity and first price, otherwise the lines come out mixed up. Also the Item field expects the actual Exact Online item ID, not the name, so if you are passing in dynamic values you will need a lookup table to turn the names into the correct IDs.
 

 


  • Author
  • New
  • June 23, 2026

No, I have a dynamic list of values from previous step. 
As I understood, I need to make something like 
Step_x_output[“Items”]
Step_x_output[“Quatities”]
Step_x_output[“Prices”]


  • Author
  • New
  • June 23, 2026

@Mohammad_Shahzaib_Nawaz 
One additional question: how can I set discount values, if they are part of quotation lines, but the field isn’t mentioned in the UI. should I use extra fields? if yes, then how?


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • June 23, 2026

Hi ​@eko_zapacc 

Help links for using line items in Zaps: https://help.zapier.com/hc/en-us/articles/8496277737997-Use-line-items-in-Zap-workflows

 

For us to have more context, post screenshots showing how your Zap steps are outlined and configured in the CONFIGURE tab while in EDIT mode with the field mappings visible.