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Question

Possible to transfer held Zap runs from one account to another?

  • February 9, 2022
  • 1 reply
  • 46 views
M

Hello,

I have a personal Zapier account with 16 held Zap runs because I hit my monthly limit. I create a company account to upgrade and unblock Zap runs. I have joined the company account and transferred my Zaps to that account. However the 16 held Zap runs still sit in my personal account and are still blocked. How can I unlock them, by for example transferring them to my company account ?

Thanks in advance

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    1 reply

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
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    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • February 9, 2022

    Hi @mdicampus 

    May be easiest just to manually correct these 16 Zap Runs.

     

    Try opening a ticket with Zapier Support for guidance: https://zapier.com/app/get-help

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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