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Question

OpenAI Integration with Intercom

  • November 27, 2024
  • 2 replies
  • 8 views

Hello. Is it possible to connect to the Intercom so that the Zapier can read all future and previous messages and by sending this to the CHATGPT, then send the CHATGPT answer to these questions?

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 27, 2024

Hi ​@fielach 

For ChatGPT, depending on the Zap action, try using the Memory Key or Conversation ID.

Click the field label to see a tooltip with more info while in the Zap step EDITOR.

 

Review each Zap app triggers/actions and help links:

 

 


SamB
Community Manager
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  • Community Manager
  • December 6, 2024

Hi there, ​@fielach! 👋

How did you get on with Troy’s suggestion of setting a Memory Key or Conversation ID—did that do the trick?

Keen to ensure you’re all squared away here so let us know if you’re still stuck at all! 🙂