I am having trouble with the One Drive integration when its trying to find a file.
Even though I can actually see and open then file in my one drive, the find action will not return the file.
The file name to search for is coming from a previous step so i know it is being typed correctly.
The strange thing is when I and edit the step and run the test, it eventually finds the file after several times
Does anyone know if I am doing something wrong or how to stop it from happening
I have even tried putting a delay in for 5 mins to see if it was an issue with the file uploading
Best answer by SamB
Hey all, just circling back in here to share that a new version of the OneDrive app was released which has resolved the bug! 🎉
Thank you all so much for your patience with this long-standing issue. Make sure you’re Zap is running the latest version of the OneDrive app to take advantage of the fix that was shipped. Check our our How to update to the latest app version guide to learn more about how to do that.
Hi @RyanEx - are you searching for the file in the right folder? You might want to add an additional step to find the folder and then search for the file within that folder.
@RyanEx - if the file exists in the “Email attachments” folder then this should work properly. What does it show in the task history? Are you getting any errors?
@Nate to be totally honest i think its a glitch as most of the time i run a test i get the the error below saying that variables are missing but they are filled in.
I will see what support have to say, thanks for trying
I’m very sorry you’re both running into these issues with the OneDrive integration. I’ve been doing some digging on this end and it appears that you’re running into an intermittent issue with the OneDrive Find File action.
I’ve added you both to the list of affected users. While I don’t have an ETA on when this will be fixed we will contact you by email as soon as it is! :)
I’m very sorry you’re both running into these issues with the OneDrive integration. I’ve been doing some digging on this end and it appears that you’re running into an intermittent issue with the OneDrive Find File action.
I’ve added you both to the list of affected users. While I don’t have an ETA on when this will be fixed we will contact you by email as soon as it is! :)
Hi there, @MarcoSagerer! Thanks for reaching out. While we don’t have any updates to share at this time, I’ve gone ahead and added you to the list of impacted users. We’ll be sure to keep you and the thread updated once we know more!
Hey all, just circling back in here to share that a new version of the OneDrive app was released which has resolved the bug! 🎉
Thank you all so much for your patience with this long-standing issue. Make sure you’re Zap is running the latest version of the OneDrive app to take advantage of the fix that was shipped. Check our our How to update to the latest app version guide to learn more about how to do that.
