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Question

New form from Meta

  • December 2, 2024
  • 2 replies
  • 20 views

I created a new form on Facebook, but the questions I put in it are not visible in Zapier. Only questions from old forms are visible. Can you help me?
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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • December 2, 2024

Hi ​@Dominika 

Help links for using FB Lead Ads in Zaps: https://zapier.com/apps/facebook-lead-ads/help

For us to have more info, post screenshots showing how your Zap trigger step is configured in EDIT mode.


SamB
Community Manager
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  • Community Manager
  • December 3, 2024

Welcome to the Community, ​@Dominika! 🎉

It sounds like you might need to load a new test record specifically for that new form you’ve added. To do that you can use the Facebook Lead Ads testing tool to create a new test record, and load that into the Zap which should then allow you to access the missing question fields. 

Check out our Use the Facebook Lead Ads testing tool to create sample leads guide to learn more about how to do that.

Hope that helps to get you pointed in the right direction. If you run into any issues on that or have any further questions do let us know!