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Hello, 

I’ve set my initial trigger on Micrisoft Outlook to initialize when I receive a new e-mail. Everything tested on Zapier works fine, but it’s not working unless I run manually the zap.

Does anyone knows what’s happening? 

 

Thanks in advance

Hey @plm_retail,

Make sure that the right account is linked up to the trigger. If the trigger is looking at the wrong account, it won’t trigger. 

Another element to keep in mind is that depending on the type of Zapier plan, there may be up to a 15 minute delay. Hope this helps!
 

Happy Zapping!

Hi @plm_retail 

As @XRayTech indicated, this is likely due to the trigger delay based on your Zapier account plan, since the Microsoft Outlook trigger are NOT instant.

You can check your Zap Runs history details here: https://zapier.com/app/history/

@plm_retail 
Just checking in to see if you still need help with this? 

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