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Question

New Digistore orders not syncing to SegMetrics

  • August 9, 2021
  • 1 reply
  • 7 views
W

Hi all,

I am trying to forward a new order event from Digistore through a ZAP to segmetrics. 

I am getting the following error: 

 

SegMetrics: The app returned "contact with id not found. If the contact doesn't exist yet, use the email address.".

I have no idea what data or id to input there 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34082 replies
  • August 9, 2021

Hi @WineStreet

Since you’re providing an Contact Email, you can remove this mapped value.

Reference the description underneath the field.

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
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