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Need help on "Company validation error" error


Hello,

I have a problem creating a Quickbooks invoice.

I have completed all the necessary fields, and I get a "Company validation error".

I did not forget to fill in the fields, and I do not understand what I can do to solve the problem.

Do you have an idea 🤔 ?

Thank you


Best answer by jesseBest answer by jesse

Hey @Christophe, just stepping in here! This can happen for a few reasons so I want to try and narrow this down further. Does your error message say anything else after "Company Validation Error?

Can you also make sure that the currency in your "Create Customer" step matches whichever you've set as your "home currency" inside of Quickbooks? Sometimes that can throw things off.

Let us know!


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3 replies

AndrewJDavison_Luhhu
Forum|alt.badge.img+10

Hi @Christophe

Can you send a screenshot of how you've got that step setup?



  • Author
  • Beginner
  • 1 reply
  • March 10, 2020

Thank for your reply, here's the screenshot

Capture.png



jesse
Forum|alt.badge.img+9
  • Architect
  • 1348 replies
  • Answer
  • March 11, 2020

Hey @Christophe, just stepping in here! This can happen for a few reasons so I want to try and narrow this down further. Does your error message say anything else after "Company Validation Error?

Can you also make sure that the currency in your "Create Customer" step matches whichever you've set as your "home currency" inside of Quickbooks? Sometimes that can throw things off.

Let us know!