Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hello, I keep receiving this error: 

 

 

Hi @Ferroudja

What service is sending data to your webhook? And are you sure it’s sent at least one item prior to you setting up this zap?

​It can be tricky getting samples for webhooks as it relies on a sample being sent while the Zap is looking for a sample; it wont always fallback on an existing item. 
​
​Could I trouble you to try the following:

  1. ​​Get the sample page in the Zap ready to look for samples
  2. Go to your the app that’s sending the webhook and get ready to send the hook
  3. Go back to the Zap and click the Get More Samples button
  4. ​Immediately go back to your trigger app and send the webhook. 

​
​​Could you give that a go and let us know how you get on?

Hey @Ferroudja, were you able to run through the steps Danvers provided in their previous reply to you? 

 

Let us know - we want to make sure you’re good to go here!

yes, was able to get it to work! thank you so much! 

Terms & Conditions