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Question

my account says : the account doesn't exist

  • 17 July 2023
  • 6 replies
  • 91 views
A
  • Anonymous
  • 0 replies

my account says: the account doesn’t exist.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Aishwarya Dhall 

Can you provide full screenshots to help give us more context?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

 

Troy Tessalone
Userlevel 7
Badge +14

@Aishwarya Dhall 

Perhaps you signed up using a different email address or via one of these methods:

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

I can’t.

 

So the email I am using is a of an ex-employee. I just have the emial and password. I dont have access to it’s gmail account.

Troy Tessalone
Userlevel 7
Badge +14

@Aishwarya Dhall 

If it’s related to a Zapier paid plan, then you can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

I have raised a ticket as well. No one contacted me. No reply yet. 

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