Skip to main content
Question

my account says : the account doesn't exist

  • July 17, 2023
  • 6 replies
  • 183 views

my account says: the account doesn’t exist.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • July 17, 2023

Hi @Aishwarya Dhall 

Can you provide full screenshots to help give us more context?


  • July 18, 2023

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • July 18, 2023

@Aishwarya Dhall 

Perhaps you signed up using a different email address or via one of these methods:

 


  • July 18, 2023

I can’t.

 

So the email I am using is a of an ex-employee. I just have the emial and password. I dont have access to it’s gmail account.


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • July 18, 2023

@Aishwarya Dhall 

If it’s related to a Zapier paid plan, then you can try opening a ticket with Zapier Support: https://zapier.com/app/get-help


  • July 18, 2023

I have raised a ticket as well. No one contacted me. No reply yet.