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Missing data from Facebook ad lead to Active campaign/Google Sheets.

  • 17 November 2020
  • 3 replies
  • 124 views

Hello,

My trigger from Facebook ad lead to Active campaign/Google Sheets is not pulling all the data. The Facebook ad lead form is collecting name, phone and email, but only the email is getting to the Active Campaign and Google Sheet. Although, when I upload the contacts straight from the Facebook I can see name, phone and email. So there is a problem on the Zap. 

 

Can someone help me to fix this?

 

Many thanks!

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Best answer by GetUWired 20 November 2020, 14:39

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3 replies

Userlevel 7
Badge +12

Can you share a screen shot of your set up in Zapier?

There is this one but I have other 3 with the same issue.

Userlevel 7
Badge +12

Hi I would suggest removing the fields from the “Drive” and trying again. Your set up in Zapier looks fine other than that.