Hello, I’m trying to figure out a solution to my issue. I have a cognito form that collects a lot of information. I use Microsoft Outlook for contacts. What I have set up is that Outlook searches for the contact by email. If it finds the contact, nothing happens, if the contact is not found one is created. What I want is to have the contact updated if it is found, and created if it is not. I see that update contact is one of the actions, I’m just unsure if a new contact will be created if the update action searches and doesn’t find a contact. I thought paths may work but I couldn’t seem to figure out how to trigger a path based on whether a contact was found or not (using the action “search contacts” in outlook). Thanks for any suggestions!
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