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Microsoft Dynamic 365 CRM send order to Facebook Conversion Purchase conversion

  • 9 November 2023
  • 7 replies
  • 35 views

Which event we need to pick for CRM orders to Facebook Purchase conversion? I tried all the events but i can’t find any results in Test is the same as the order in CRM. May i know how could we do this kind of sync?

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7 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @apm_web 

Good question.

Make sure to review the help articles for using MS Dynamics 365 in Zaps: https://zapier.com/apps/microsoft-dynamics-crm/help

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

Hi @apm_web 

Good question.

Make sure to review the help articles for using MS Dynamics 365 in Zaps: https://zapier.com/apps/microsoft-dynamics-crm/help

 

 

If it is not in this list, that’s mean Zapier doesn’t support it?

Troy Tessalone
Userlevel 7
Badge +14

@apm_web 

Here’s the list of available MS Dynamics 365 Zap triggers/actions: https://zapier.com/apps/microsoft-dynamics-crm/integrations#triggers-and-actions

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

@apm_web

Here’s the list of available MS Dynamics 365 Zap triggers/actions: https://zapier.com/apps/microsoft-dynamics-crm/integrations#triggers-and-actions

Yes. I checked. But the one i am looking for is not on the list.

ken.a
Userlevel 7
Badge +6

Hi there @apm_web,

I’m jumping in to see if I can help!

I did some digging into this, and it seems like the Microsoft Dynamics 365 CRM is not able to trigger on new orders at the moment.

However, we do have an existing feature request for the “New Order” trigger for Microsoft Dynamics 365 CRM. I have added you as another interested member to the open feature request. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track interest in this feature being implemented
  • Allows us to notify you via email if this feature becomes available in the future

While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!

Hopefully, this helps.

A

Hi there @apm_web,

I’m jumping in to see if I can help!

I did some digging into this, and it seems like the Microsoft Dynamics 365 CRM is not able to trigger on new orders at the moment.

However, we do have an existing feature request for the “New Order” trigger for Microsoft Dynamics 365 CRM. I have added you as another interested member to the open feature request. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track interest in this feature being implemented
  • Allows us to notify you via email if this feature becomes available in the future

While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!

Hopefully, this helps.

Ok, got it. If it is not supported yet. Then we will try to develop it by ourselves because we would like to have this feature within this month.

SamB
Rank
Userlevel 7
Badge +11

Hi folks, I’m just popping by to share that the feature request has now been implemented! 😁

We added new triggers that make it possible to runs Zaps when a new order is created or updated:
7bf1295c166c378f9bdd8b3287e68f7e.png

We hope you’re able to give them a try soon! And if you run into any issues please reach out in the Community or get in touch with Support here to let us know. In the meantime, happy Zapping! ⚡

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