Good Day!
I am trying to find a custom field e.g. Order ID from Manychat to Fulfillment Order in FBA. I am sure that my Order ID format is correct and the Order Id exist but I can’t seem to make the zap work. It always says that ‘Nothing could be found for the search’
I tried making it the other way FBA to Manychat and it worked. So I wonder what is the difference with the format of my order id when they are the same and I can’t make the first one work.
I hope my question is clear.
+9Hey! Do you have a common email between both platforms?
I’d look into the possibility of performing a lookup based on this value.
That would normally be my recommendation.
Hey! Do you have a common email between both platforms?
I’d look into the possibility of performing a lookup based on this value.
That would normally be my recommendation.
FBA orders don't have real email address so I can't use that as a lookup value even if I have the customer email in manychat, but thanks though.
+12Hi
+8Hi
+11Hi
Since this was a little while ago, I wanted to check in to see if you’d managed to solve this or whether you still needed help here. Please let us know!
Hi
Since this was a little while ago, I wanted to check in to see if you’d managed to solve this or whether you still needed help here. Please let us know!
I’m having this issue too
Action: Find Fulfillment Order in Fulfillment by Amazon (FBA)
Event: Find Fulfillment Order
I put in the Order ID of a real current order
I get an error on test “Nothing could be found for the search.”
See screenshots
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