Question

IVR +++

  • 24 February 2023
  • 1 reply
  • 51 views

Userlevel 1

Hello, i’m not even sure if i am in the right place for this question - but here it goes.  

 

I need a system (similar to a banking system) where clients call in and input information through a phone keypad, i need to acknowledge that information, verify it, and ask for a security code; if both answer match what i already have in my database, i will give a specific message to the customer, if not, i will give a different set of voice instructions.

 

Does anyone know how i can get this done?  Am i in the right place?  Been looking online, Asterisk, … and i can’t find anywhere to start.

 

thank you.

Tony


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1 reply

Userlevel 7
Badge +14

Hi @TK1970 

Good question.

Look into Twilio Studio: https://www.twilio.com/docs/studio