Issue with Mapping Givebutter Campaign Fields to Kajabi via Zapier

Hi ​@leahwagner 

Try using one of these Zap triggers:

• Givebutter - New Transaction
• Givebutter - New Ticket

Thanks Troy for helping on this concern!

I’m trying to add full name but it is not taking into could you please check!
https://sharing.clickup.com/clip/p/t18049145/4f2190c4-6e00-4680-901e-7c3ab1b37680/screen-recording-2025-03-24-20%3A53.webm

​@leahwagner 

Need to add a Filter step to check if First Name or Last Name exists from Givebutter

I see that transaction and it has both first and last name but no full name so how would I create a filter step ?

 

​@leahwagner 

Help link for using Filter: https://zapier.com/apps/filter/integrations#help

Hey Troy,

thank you so much for sharing that link! 😊 I’ve gone through the link and tried to create filters using it, but I’m having a bit of trouble. I don’t see a filter option in my mapping. Could you please elaborate on how it could be done? I would really appreciate any additional guidance or steps you could provide to help me out with this.

If it would be possible to create a video for better understanding!
 

Thanks a lot!

​@leahwagner 

For us to have more info, post screenshots showing how your Zap Filter step is configured in EDIT mode with the field mappings visible.

Filter conditions:

[First Name] (exists)

OR

[Last Name] (exists)

Here it is, Let me know if this is right !
 

Here is the filter conditions applied to it!

​@leahwagner 

The screenshot of the Filter conditions you provided is not correct.

It shows: [First Name] contains [[Last Name]]

That does not make logical sense.

Previously suggested Filter conditions:

[First Name] (exists)

OR

[Last Name] (exists)

Help links for using Filter: https://zapier.com/apps/filter/integrations#help

Hey Troy, I gave it a shot with the first name filter as well, but unfortunately, it doesn't seem to be working since the test keeps failing. Could you please assist me with the steps, if that's possible? Thanks so much for your help!

​@leahwagner 

Make sure to check the warning message.

Previously suggested Filter conditions:

[First Name] (exists)

OR

[Last Name] (exists)

I carefully followed all the steps provided, but unfortunately, it doesn’t seem to show the "continue" option as expected. Could you please take a moment to check if everything is set up correctly? It would be really helpful to ensure that all the steps have been properly followed and that nothing has been overlooked. Thank you!

​@leahwagner 

Previously suggested Filter conditions:

[First Name] (exists)

OR

[Last Name] (exists)

Your screenshots shows these Filter conditions:

[First Name] contains [First Name]

AND

[Last Name] contains [Last Name]

Ok So please confirm if these, filters are correct!

​@leahwagner 

No.

Including again...

Previously suggested Filter conditions:

[First Name] (exists)

OR

[Last Name] (exists)

Help link for using Filter in Zaps: https://zapier.com/apps/filter/help

Now that it has successfully passed through the test, could you please verify if the applied rule is indeed correct? Specifically, we need to ensure that whenever any donations come in through Givebutter, it should trigger a contact creation in Kajabi.

​@leahwagner 

Not sure how I can make the feedback clearer.

The screenshot shows a Filter step that is still incorrect.

Once again, this is the suggested Filter step conditions:

[First Name] (exists)

OR

[Last Name] (exists)