Hi, I’m using a Zap of Trello + Hootsuite so whenever I add a certain label to my card, it creates a scheduled message on hootsuite.
My card includes an image attachment (png or jpg) and for some reason this is the error I receive when I test it:
We had trouble sending your test through. Attachment has an unsupported mime type
What can I do to fix this?
Click into that “Media URL” field and delete the “attach” bit before the mapped URL.
Then it will work :)
Thank you, I did and I chose the variable again.
Still doesn’t go through :(
For some odd reason, there is more than 1 URL bundled into that variable.
Can you add a new step to your zap before Hootsuite.
The input should be the “Card Cover Scaled URL” field, you need to split on , (comma) and then you want to return the first part.
Then, map the result of that into the “Media URL” field.
Ok I tried, it looks like it still pulls all the segments?
Can you show how the formatter step is setup?
Change the segment to “As Separate Fields”
Then you’ll want to map the field field as the Media URL
I tried this:
Ok, new approach:
Change that step to “Formatter->Utilities->Pick From List”
Input is the same, and you want to pick the first item.
Hopefully the output is a single URL?
I am getting the same error, but from a URL read in from google sheets. I think the issue is Media URL is a “file data format”, and from what I am reading zapier is adding .txt to the URL address before sending it to hootsuite, and hootsuite doesn’t like it.
Any help is apprecitd.
Sure. Here is the twitter one. I get a similar error when I map facebook links to hootsuite
For this action in Hootsuite, the only file URLs that are accepted are media URLs. Here, Hootsuite is looking for an image or movie url, and I can see that the url is for a Twitter status, not an image or movie, so it will not be accepted.
I hope that clears things up!