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Question

Is Zapier worth the cost for customer support?

  • August 24, 2025
  • 2 replies
  • 21 views

i am wondering why would I go with zapier that charges way more than make for less support? I think zapier should get off the high horse. 

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 24, 2025

Hi ​@blazee 

Zapier and Make have different pricing structures to be aware of.

Here’s an article to reference: 

 


SamB
Community Manager
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  • Community Manager
  • September 26, 2025

Hi ​@blazee 👋

Just came across this thread and wanted to check whether Troy’s reply help to answer your question? 

I know cost is always a big factor when weighing automation tools, especially if customer support is a key part of the decision. Also, wanted to share this Make vs Zapier comparison that might be useful for you or anyone else who comes across this thread in the future.

If you’re running into any Zap-related issues, the Community is always happy to help - just let us know! 🙂