Question

Is there a way to replace tags in Mailchimp when client status changes?

Hi,

So I add clients to mailchimp using an excel file and they’re setup with a set of tags, one being either active or prospect.

When a client changes from prospect to active at the moment a new “Active” tag is created but the “Prospect” tag remains.

When a client changes status I’d like to remove the old status tag and add the new one… Can anyone help with this?

Lewis

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+7

Hey @LnashDA ,

Just a query before i share the solution. Do you want to remove both the old status tags? or remove only the Prospect tag?

Thank you for such a quick reply!

Yes, I’d like to remove prospect and replace with Active.

Fingers crossed you have this solution!

Lewis

+7

Hey @LnashDA ,

You can remove old status tag with below action -

Or you can make custom Webhook Call on below endpoint -

Learn here how to make custom webhook call on Zapier (https://zapier.com/apps/webhook/help)

Thank you so much!

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