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  • Is there a way for my Zap to decide which Klaviyo email flow it adds the customer to?

Hi :)

 

I run an ecommerce store and have an issue with Klaviyo where we send automated emails when an item is shipped (with tracking info).

When a customer selects collection as their shipping option however, they need a different email flow.

Klaviyo doesn’t have a way to separate these two different options into different flows, is it possible to have Zapier make the decision on which flow the customer should start?

Hi @Bob Le Bob 

Good question.

Filters can be added to Zaps: https://zapier.com/apps/filter/help

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