Is there a way for my Zap to decide which Klaviyo email flow it adds the customer to?

  • 20 June 2022
  • 1 reply


Hi :)


I run an ecommerce store and have an issue with Klaviyo where we send automated emails when an item is shipped (with tracking info).

When a customer selects collection as their shipping option however, they need a different email flow.

Klaviyo doesn’t have a way to separate these two different options into different flows, is it possible to have Zapier make the decision on which flow the customer should start?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Userlevel 7
Badge +14

Hi @Bob Le Bob 

Good question.

Filters can be added to Zaps: