We are trying streamline our open house process with getting accurate information from potential clients. Is there a feature that a client could text a number (ex 45888) to receive an automated text with information (or a link) about our team and our services, and in return we receive an accurate phone number from the potential client?
+14Hi
If you are trying to use a shortcode phone number, then you will need to use an app that supports shortcode phone numbers.
Twilio is an option: https://www.twilio.com/en-us/messaging/channels/sms/short-codes
Zap App:
✅ Supports shortcodes (with proper setup and approval)
🔁 Send/receive SMS or MMS via shortcodes
📲 Great for 2FA, alerts, and marketing
🔧 Requires shortcode provisioning with Twilio
A shortcode phone number is a special type of phone number, usually 5 or 6 digits long, used primarily for sending and receiving SMS (text messages) and MMS (multimedia messages).
📱 Used by businesses to send automated messages (e.g., alerts, promotions, 2FA codes).
🔢 Shorter than regular phone numbers, often easier to remember (e.g., 12345 or 678910).
⚡ Typically faster and higher throughput than regular long-code numbers.
✅ Must be approved and registered with mobile carriers to operate legally.
Dedicated shortcode: One business uses it exclusively.
Shared shortcode (less common now): Multiple businesses share it using keywords.
Text JOIN to 12345 to subscribe
Your 2FA code is 893421 — sent from 54321
+11Hey there,
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