Hi I just have a question regarding zendesk action and triggers: would you be able to use automate adding a notion database if you add tag to a ticket.
so it would go:
Add zendesk tag to ticket —> add to a notion database
is that a possible flow in the zapier editor? Thanks in advance
Hi
These are the available Zendesk Zap triggers:
I don’t see a Zendesk Zap trigger for Updated Ticket.
An advanced approach to try is by using Zendesk Webhooks: https://support.zendesk.com/hc/en-us/articles/4408839108378#topic_bwm_1tv_dpb
The Zap trigger would be a Webhook Catch Hook: https://zapier.com/apps/webhook/integrations
Thank you very much, that’s really helpful!
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