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Infinity creating incorrect records for Zapier

  • 27 October 2021
  • 2 replies

Hi Team,


Hoping someone can help me. Have just started using Infinity in place of Google Sheets for a ‘order/sales tracker’ as the Google Sheets was triggering multiple times due to a script I had set up to move the row to another sheet once completed.


Infinity seems like it will work well for me but have just tried to set up a simple zap whereby the trigger is an updated item in infinity which then splits some text via a filter and sends a text via messagemedia SMS. The issue I’m having is the data coming through from Infinity has extra text/characters (<p> and /) and therefore the phone number is not being recognised and the order info is wrong.


Screenshot below for you, can anyone help me clean this up?




Best answer by jayeshkumarbhatia 27 October 2021, 08:55

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Userlevel 6
Badge +6

Hey @Tegan_Purcell , You can remove HTML tags by using Formatter by Zap app → Action Event Text → Remove HTML Tags



Awesome, thanks for your help @jayeshkumarbhatia