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Can someone change the title from to “Mollie chargeback then email address to Brevo” 

 

Hi,

 

How can I:

When a chargeback in Mollie is done, I would like the email address to be added to a list in Brevo. The issue is I don’t see a mail address in the Mollie API. Anyone a solution?

 

 

Best regards,

 

Rudy

 

 

Hi ​@R2u0d5y,

 

Welcome to the Community.

Mollie's API doesn't provide the customer's email in chargeback data, but you can retrieve it using the payment ID. Set up a Zap that triggers a "New Payment Chargeback, finds the payment details using the payment ID, and then adds the email to a Brevo list. This only works if customer emails are stored in Mollie; otherwise, you may need to track emails and payment IDs in another system.

I hope this helps. If you have any other questions or need further clarification, please don't hesitate to ask.

Hi ​@JammerS ,

 

That’s great advice, thank you!

Hi ​@R2u0d5y,

 

We appreciate that we're able to help. If you need any further assistance, don’t hesitate to let us know. Thank you.

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